SuperStay Rentals LLC Terms and Conditions
Effective Date: September 22, 2026
These Terms of Use (“Terms”) govern your access to and use of laquintamanagement.com, superstayrentals.com, including any pages, content, features, forms, functionality, and other online services made available through the website (collectively, the “Website”).
The Website is owned and operated by SuperStay Rentals LLC (“SuperStay,” “we,” “us,” or “our”).
By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Website.
1. ELIGIBILITY
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Website. By using the Website, you represent and warrant that you satisfy these requirements.
2. WEBSITE PURPOSE
The Website is provided for general informational, marketing, and business purposes. Information contained on the Website is not intended to constitute legal, tax, accounting, investment, real estate, financial, or other professional advice. No information displayed on the Website creates a professional, fiduciary, agency, partnership, joint venture, employment, landlord-tenant, or other relationship between you and SuperStay. Your use of the Website does not, by itself, create a contractual relationship for property management, vacation rental services, accommodations, or any other services offered or referenced by SuperStay. Any such services may be governed by separate written agreements or terms.
3. NO GUARANTEE OF INFORMATION
SuperStay makes reasonable efforts to provide useful and accurate information; however, information available through the Website may contain errors, omissions, inaccuracies, or outdated information.
SuperStay does not warrant or guarantee the accuracy, completeness, reliability, availability, suitability, or timeliness of any content appearing on the Website.
Information concerning properties, services, projected performance, revenue, market conditions, pricing, availability, amenities, locations, photographs, descriptions, statistics, testimonials, or other matters may change at any time without notice.
You are responsible for independently verifying information before relying upon it.
4. NO GUARANTEE OF RESULTS
Any examples, case studies, testimonials, revenue figures, projections, estimates, historical performance, hypothetical results, marketing materials, or other performance-related information appearing on the Website are provided for illustrative or informational purposes only. Past performance does not guarantee future results. SuperStay makes no representation, warranty, promise, or guarantee regarding revenue, occupancy, profitability, property value, investment performance, booking volume, operating expenses, return on investment, or any other financial or operational result. Actual results may vary substantially based on factors outside SuperStay’s control.
5. OWNERSHIP OF WEBSITE AND CONTENT
Unless otherwise indicated, the Website and all materials appearing on or incorporated into the Website, including without limitation:
text;
photographs;
graphics;
logos;
trademarks;
service marks;
trade names;
icons;
videos;
designs;
layouts;
interfaces;
databases;
software;
source code;
written materials;
downloadable materials; and
the selection and arrangement of Website content,
are owned by, licensed to, or used with permission by SuperStay and are protected by applicable copyright, trademark, trade dress, intellectual property, and other laws. Except as expressly permitted by these Terms, you may not copy, reproduce, republish, modify, distribute, display, sell, license, scrape, transmit, create derivative works from, commercially exploit, or otherwise use Website content without SuperStay’s prior written permission.
6. LIMITED LICENSE
Subject to your compliance with these Terms, SuperStay grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Website solely for your personal or legitimate internal business purposes. This license does not transfer any ownership or intellectual property rights to you. SuperStay may revoke this license at any time.
7. SUPERSTAY MARKS
The SuperStay name, SuperStay Rentals name, SuperStay logos, branding, designs, slogans, trade dress, and other identifiers used by SuperStay are proprietary to SuperStay or its licensors. Nothing contained on the Website grants you any right or license to use any SuperStay trademark, logo, branding, or other proprietary identifier without prior written authorization.
8. PROHIBITED USES
You may not use the Website to:
violate any applicable law or regulation;
infringe or violate the rights of SuperStay or any third party;
gain or attempt to gain unauthorized access to the Website, its servers, systems, databases, accounts, or networks;
interfere with the operation, security, integrity, or performance of the Website;
introduce viruses, malware, malicious code, scripts, automated attacks, or other harmful technology;
scrape, crawl, spider, harvest, copy, index, mine, or systematically extract Website content or data without SuperStay’s written permission;
use bots, automated software, artificial intelligence agents, or similar automated systems to access or extract Website content in a manner inconsistent with normal human use;
reverse engineer, decompile, disassemble, or attempt to derive source code from Website technology;
impersonate SuperStay, its employees, representatives, affiliates, customers, or another person;
submit false, misleading, fraudulent, defamatory, obscene, threatening, or unlawful information;
use Website information to send spam or unsolicited communications;
circumvent Website security measures;
use the Website for competitive intelligence or to develop or improve a competing product or service through systematic extraction of Website content;
remove copyright, trademark, or proprietary notices; or
assist another person in engaging in prohibited activity.
SuperStay may investigate suspected violations and may restrict or terminate Website access without prior notice.
9. AUTOMATED ACCESS AND ARTIFICIAL INTELLIGENCE
Except where expressly authorized in writing by SuperStay, you may not use automated systems, bots, crawlers, scrapers, data-mining tools, machine-learning systems, artificial intelligence systems, or similar technologies to systematically collect, reproduce, train upon, analyze, republish, or commercially exploit proprietary Website content. General indexing by legitimate public search engines for the purpose of displaying Website search results is permitted to the extent allowed by SuperStay’s technical settings and instructions.
10. USER SUBMISSIONS
If you voluntarily submit information, feedback, suggestions, ideas, reviews, photographs, comments, materials, or other content to SuperStay through the Website (“Submissions”), you represent and warrant that:
you have the legal right to provide the Submission;
the Submission does not violate any law or third-party right;
the Submission is not fraudulent or misleading; and
providing the Submission does not violate any obligation you owe to another person or entity.
Unless otherwise prohibited by applicable law or addressed in our Privacy Policy, you grant SuperStay a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, display, distribute, and otherwise use Submissions for legitimate business purposes. Feedback, ideas, recommendations, or suggestions concerning SuperStay's products, services, Website, or business may be used by SuperStay without restriction or compensation to you. Personal information is handled in accordance with our Privacy Policy.
11. THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links, integrations, embedded content, advertisements, tools, or references relating to third-party websites, companies, products, platforms, or services. SuperStay does not control and is not responsible for third-party websites or services.The inclusion of a third-party link or reference does not necessarily constitute an endorsement, sponsorship, affiliation, or recommendation by SuperStay. Your use of third-party websites and services is governed by the terms and policies of those third parties and is at your own risk.
12. WEBSITE AVAILABILITY
SuperStay does not guarantee that the Website will always be available, uninterrupted, secure, accurate, or free from errors. SuperStay may, at any time and without liability:
modify the Website;
remove content;
discontinue features;
restrict access;
perform maintenance;
suspend portions of the Website; or
discontinue the Website entirely.
SuperStay is not liable for losses arising from Website downtime, technological failures, communications failures, cybersecurity incidents, maintenance, third-party service interruptions, or circumstances outside its reasonable control.
13. SECURITY
Although SuperStay may use reasonable administrative, technical, and organizational safeguards, no website, network, transmission method, or information system can be guaranteed to be completely secure. You acknowledge and accept the inherent security risks associated with transmitting information over the Internet.
You are responsible for taking reasonable precautions to protect your devices, accounts, passwords, and information.
14. PRIVACY
Your use of the Website is also subject to SuperStay’s Privacy Policy, which describes how personal information may be collected, used, disclosed, retained, and otherwise processed. The Privacy Policy is incorporated into these Terms by reference.
In the event of a conflict concerning the handling of personal information, the Privacy Policy will control with respect to those privacy matters.
15. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, INFORMATION, MATERIALS, FEATURES, AND FUNCTIONALITY AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND.
TO THE FULLEST EXTENT PERMITTED BY LAW, SUPERSTAY DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF:
MERCHANTABILITY;
FITNESS FOR A PARTICULAR PURPOSE;
TITLE;
NON-INFRINGEMENT;
ACCURACY;
RELIABILITY;
SECURITY;
AVAILABILITY; AND
QUIET ENJOYMENT.
SUPERSTAY DOES NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECT WILL BE CORRECTED. YOU USE THE WEBSITE AT YOUR OWN RISK. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
16. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUPERSTAY RENTALS LLC AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AFFILIATES, AGENTS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER SIMILAR DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, INABILITY TO USE, OR RELIANCE UPON THE WEBSITE.
THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM:
LOSS OF PROFITS;
LOSS OF REVENUE;
LOSS OF DATA;
LOSS OF BUSINESS OPPORTUNITY;
BUSINESS INTERRUPTION;
LOSS OF GOODWILL;
PROPERTY DAMAGE;
THIRD-PARTY CONDUCT;
UNAUTHORIZED ACCESS;
WEBSITE ERRORS OR OMISSIONS; OR
RELIANCE ON INFORMATION APPEARING ON THE WEBSITE.
TO THE FULLEST EXTENT PERMITTED BY LAW, SUPERSTAY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
(A) $100; OR
(B) THE AMOUNT, IF ANY, YOU PAID DIRECTLY TO SUPERSTAY SPECIFICALLY FOR ACCESS TO THE WEBSITE DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The foregoing limitations apply regardless of the legal theory asserted and even if SuperStay has been advised of the possibility of damages. Nothing in these Terms limits liability to the extent such liability cannot legally be excluded or limited under applicable law.
17. INDEMNIFICATION
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SuperStay Rentals LLC and its owners, members, managers, officers, directors, employees, contractors, representatives, affiliates, agents, successors, and assigns from and against claims, liabilities, damages, judgments, losses, costs, expenses, and reasonable attorneys’ fees arising out of or relating to:
your misuse of the Website;
your violation of these Terms;
your violation of applicable law;
your infringement or violation of another person's rights;
content or information you submit through the Website; or
fraudulent, unlawful, malicious, or unauthorized conduct by you.
SuperStay reserves the right, at its expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which case you agree to reasonably cooperate with SuperStay.
18. RELEASE
To the fullest extent permitted by applicable law, you release SuperStay Rentals LLC and its owners, members, managers, officers, directors, employees, contractors, representatives, affiliates, agents, successors, and assigns from claims arising from disputes between you and third parties relating to your use of the Website. Nothing in this section waives rights that cannot lawfully be waived.
19. SUSPENSION AND TERMINATION
SuperStay may suspend, restrict, block, or terminate your access to all or any portion of the Website at any time if SuperStay reasonably believes you:
violated these Terms;
violated applicable law;
created a security risk;
interfered with Website operations;
acted fraudulently or abusively; or
used the Website in a manner harmful to SuperStay or another person.
SuperStay may also discontinue access to the Website for legitimate business reasons.
Sections that by their nature should survive termination will survive, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.
20. COPYRIGHT AND INTELLECTUAL PROPERTY COMPLAINTS
SuperStay respects intellectual property rights. If you believe material appearing on the Website infringes intellectual property rights that you own or control, you may contact SuperStay and provide sufficient information to identify:
the protected work or intellectual property;
the allegedly infringing material;
where the material appears on the Website;
your contact information;
the basis for your claim; and
your authority to act on behalf of the rights holder.
SuperStay may remove or restrict access to material where appropriate. Nothing in this section represents that SuperStay has registered a designated agent under the Digital Millennium Copyright Act unless such registration has separately been completed.
21. DISPUTE RESOLUTION — INFORMAL RESOLUTION
Before initiating arbitration or litigation relating to these Terms or the Website, you and SuperStay agree to make a good-faith attempt to resolve the dispute informally. A party initiating a dispute must provide the other party with written notice describing:
the party's name and contact information;
the nature and factual basis of the dispute; and
the relief requested.
The parties will have at least 30 days after receipt of the notice to attempt to resolve the dispute before commencing arbitration, except where immediate injunctive or equitable relief is reasonably necessary.
22. BINDING INDIVIDUAL ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Except for matters that qualify for small claims court and claims seeking temporary or preliminary injunctive relief relating to intellectual property, unauthorized Website access, or misuse of proprietary information, any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or your use of the Website will be resolved through binding individual arbitration rather than in court, to the fullest extent permitted by law. The arbitration will be governed by the Federal Arbitration Act and administered by JAMS under the applicable JAMS rules in effect when the arbitration is commenced. If applicable consumer arbitration standards require SuperStay to pay particular arbitration fees or otherwise modify the allocation of costs, SuperStay will comply with those requirements.
The arbitration may take place by videoconference, telephone, document submission, or in person as permitted by the applicable rules and law. The arbitrator will have authority to award any relief that would otherwise be available to an individual claimant in court, subject to the limitations contained in these Terms and applicable law. The arbitrator's award may be entered as a judgment in any court having jurisdiction.
23. CLASS ACTION AND JURY TRIAL WAIVER
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND SUPERSTAY AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS.
Neither you nor SuperStay will bring or participate in any claim as a plaintiff, claimant, or class member in any purported:
class action;
collective action;
consolidated action;
representative action; or
private attorney general action,
except to the extent a particular waiver is prohibited by applicable law.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND SUPERSTAY ALSO KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY FOR CLAIMS THAT ARE SUBJECT TO ARBITRATION.
If the class or representative-action waiver is determined to be unenforceable as to a particular claim or remedy, that claim or remedy will proceed in the appropriate court only after all arbitrable claims have been resolved, except where applicable law requires otherwise.
24. SMALL CLAIMS COURT
Notwithstanding the arbitration agreement above, either party may pursue an individual claim in a small claims court of competent jurisdiction if the claim qualifies and remains solely on an individual basis.
25. GOVERNING LAW
These Terms and any dispute relating to the Website will be governed by the laws of the State of California, without regard to conflict-of-laws principles, except to the extent federal law, including the Federal Arbitration Act, applies.
Nothing in these Terms deprives a consumer of protections that cannot legally be waived under the laws applicable to that consumer.
26. VENUE
For any dispute that is not subject to arbitration and is not properly brought in small claims court, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California, to the extent permitted by applicable law. Each party waives objections based on personal jurisdiction, venue, or inconvenient forum to the fullest extent permitted by law.
27. CHANGES TO THESE TERMS
SuperStay may revise these Terms from time to time. When changes are made, SuperStay may update the “Effective Date” appearing above. Revised Terms will apply prospectively beginning when they are posted or otherwise communicated, except where additional notice or consent is required by applicable law. Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
28. SEVERABILITY
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where appropriate, severed, and the remaining provisions will remain in full force and effect.
29. NO WAIVER
SuperStay’s failure to enforce any provision of these Terms does not waive its right to enforce that provision or any other provision later. Any waiver by SuperStay must be expressly made in writing.
30. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without SuperStay’s prior written consent. SuperStay may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, sale, restructuring, financing, transfer of assets, corporate reorganization, or other legitimate business transaction, subject to applicable law.
31. FORCE MAJEURE
SuperStay will not be responsible for any delay, interruption, failure, or inability to operate the Website resulting from circumstances beyond its reasonable control, including natural disasters, fires, floods, earthquakes, severe weather, acts of government, war, terrorism, civil disturbances, labor disputes, power failures, telecommunications failures, cyberattacks, Internet disruptions, hosting failures, or failures of third-party service providers.
32. HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
33. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement between you and SuperStay concerning your use of the Website. Separate services, transactions, agreements, or relationships with SuperStay may be governed by separate terms and agreements.
34. CONTACT
Questions concerning these Terms may be submitted through the contact information or contact form provided on laquintamanagement.com.
SuperStay Rentals LLC
Website: laquintamanagement.com